The industry standard policy for the resale industry is No Returns.  There is a certain risk associated with purchasing resold merchandise, and we purchase our items as-is (no guarantees).  The products are provided to you 'as is' and 'as available' and without warranties of any kind, either expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.  However, at Emmeran Sports, we will consider returns on a case-by-case basis.  Please contact us to discuss the options.  Depending on the situation, you can receive an exchange or a store credit.  In certain instances, you may receive a full refund. After 7 days, there will be NO refunds.